Refund Policy
Last updated: May 30, 2025
Thank you for choosing YTGlide. We want to ensure you are completely satisfied with your purchase. This Refund Policy outlines our guidelines for refunds and cancellations.
1Subscription Cancellation
You can cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No refunds will be issued for the unused portion of your subscription.
2Refund Eligibility
We offer refunds in the following circumstances:
- Technical issues preventing the use of our service
- Incorrect billing or double charges
- Service unavailability for an extended period
- Other exceptional circumstances at our discretion
3Refund Process
To request a refund, please contact our support team with the following information:
- Your account email address
- Order or transaction ID
- Reason for requesting a refund
- Any relevant supporting information
We will review your request and respond within 5-7 business days. If approved, refunds will be processed to the original payment method used for the purchase.
4Non-Refundable Items
The following are not eligible for refunds:
- Partial months of service already used
- Services used beyond the trial period
- Accounts suspended due to Terms of Service violations
- Special promotional offers explicitly marked as non-refundable
5Payment Processing
Refunds will be processed using the original payment method. The time it takes for the refund to appear in your account may vary depending on your payment provider. Typically, refunds are processed within 5-10 business days.
6Changes to Refund Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our service after such changes constitutes your acceptance of the modified policy.
7Contact Us
If you have any questions about our Refund Policy, please contact us at:
- Email: hi.ytglide@gmail.com
- Discord: https://discord.gg/2KQZc4XY